Shipping:
- $5 flat-rate US shipping or FREE on orders over $75!
- Orders are processed and shipped out within 2-3 business days.
- FREE local pickup is available in Poth TX (select option at checkout)
Returns:
- Returns must be requested and post-marked to us within 30 days from your date of purchase.
- Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair or other user damage/wear/tear)
- Returns are eligible for store credit only.
- Items that are final sale and cannot be returned: fashion jewelry, intimates, leggings, sale/clearance items, food, bath and body items.
- Shipping charges (original and return) are the customer’s responsibility.
Review the requirements above and make sure your return qualifies! If so, email us at southernsouleorders@gmail.com (or use the contact form here on our website) to initiate your return.
You can now also request a return in your account using this link:
https://www.southernsouledesigns.com/apps/redo/account